Privacy Policy

GrabU Technologies Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (Customer App, Partner App) and our website grabu.in.

1. Information We Collect

We collect information that you provide directly to us when registering an account, placing an order, or submitting a partner merchant application. This includes:

• Personal details: Name, email address, phone number, and delivery coordinates.
• Location Data: Precise GPS coordinates (when you allow location permission) to calculate delivery distance and find nearby partner supermarkets.
• Transaction details: Ordered items, quantities, and pricing configuration details.

2. How We Use Your Information

We use the collected information to coordinate order placement, catalog seeding, and delivery rider coordinates. This includes resolving checkouts for weight-based produce and calculating automated payout cycles for partner merchants.

3. Data Sharing and Disclosure

We share details with registered partner supermarkets and delivery drivers solely to facilitate order completion. We do not sell or lease your personal data to third-party advertising companies.

4. Contact Us

If you have questions about this Privacy Policy, please contact our data team at hello@grabu.app.